FitzStitch Custom Embroidery | Monogramming
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Refunds & Exchanges

Please pay careful attention when entering details for lettering,numbers and monogramming.

                                       

PERSONALIZED ORDERS ARE NOT RETURNABLE OR REFUNDABLE unless the mistake is our fault.

If there is a problem:

  1. Contact us immediately, within 3 days of delivery to receive a Return Authorization.

2 .Return the unused, unworn, unaltered item(s) in original condition with appropriate packaging.

  1. Ship the item(s) within 5 days of being issued a Return Authorization.

Please be sure to obtain a tracking number and proof of shipping.

 Our aim is to have you be happy with your purchase so let us know right away if there are ever any problems with your order.